Working at Bossard Aerospace

Together we create the future of the aerospace industry! We are looking for you as: Customer Service Representative

Location: Irving, TX 

Bossard brings “Proven Productivity” into the world of fastening technology in many industries. With our proven knowledge in aerospace, we don’t just supply fasteners but also support our customers with sustainable process solutions.

Bossard Aerospace U.S. Inc., formerly Boysen Aerospace U.S. Inc., has been an internationally operating trading company in the aerospace industry for over 50 years, along with sister companies in Germany and Switzerland. We are part of the Bossard group (Bossard AG) headquartered in Zug, Switzerland and supply customers worldwide with a wide range of highly sophisticated products in fastening technologies. 

Our customers include well-known aircraft manufacturers, their subcontractors, numerous airlines, maintenance companies, and reputable space companies in over 50 countries worldwide. (www.bossard-aero.com)

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions and ensuring a high level of customer satisfaction. An exciting role in a highly dynamic and international environment is awaiting you. You will play an important role in creating customer success through administrating our sales processes.

Your key responsibilities

• Responsibility from day one to manage customer requests from quote to order to final delivery
• Provide after-sales support
• Building, maintaining, and intensifying customer relationships
• Manage master data and orders and monitor deadlines
• Identify and develop potential new leads
• Coordinate and fulfill customer requirements through effective collaboration with internal departments, and the management team.

Your capabilities

• A positive mindset ready to start the next chapter in your career
• A degree with a business focus is desirable, or a minimum of 1-3 years of work experience in similar role
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficient use of MS Office (Excel, PowerPoint, Word) is required
• Aerospace experience preferred, but not mandatory

What we have to offer

• Full time employment with attractive earning
• Corporate Benefits, including Health, Dental, Vision, Life insurance, matching 401K  
• Flat hierarchies with short communication paths, open doors, and helpful, committed colleagues
• Individual training and the opportunity to grow i
• A sophisticated background with a leading player in the fasteners market

Interested?

Send your CV to Andreas Kirschner Andreas.Kirschner@bossard.com and Ryan Johnston Ryan.Johnston@bossard.com.

With your support, we are shaping the future of aerospace! We are looking for YOU: Warehouse/Logistics Employee (full-time)

Starting immediately at our headquarters in Feldkirchen near Munich, Germany

Bossard offers the highest quality fastening technology for OEMs worldwide. We have proven expertise in many markets, including the aerospace segment. There, we not only supply fastening elements but also support our customers with sustainable process solutions such as Smart Factory Logistics and Smart Factory Assembly.

Bossard Aerospace Germany GmbH, formerly Boysen GmbH, has been operating internationally in the aerospace industry for more than 50 years and is part of the Bossard Group, headquartered in Zug (Switzerland).

Our customers include well-known OEM aircraft manufacturers, their subcontractors, numerous airlines and MRO companies, as well as renowned space companies in more than 50 countries worldwide. (www.bossard-aero.com)

Your Mission

We live in a fascinating world—surrounded by incredible products. To assemble them, thousands of small parts are needed, such as screws, nuts, and many other fastening elements. And you!

As a warehouse employee, you can expect an exciting and varied challenge in a highly dynamic industrial environment. You will take on responsibility from the very beginning and can make a significant contribution to the company’s success. Ready to go? Roll up your sleeves and help take our warehouse team to the next level!


What will your daily tasks include?

• Receiving goods, including inspection and quantity recording
• Picking customer orders and preparing goods, including customer-specific requirements
• Repacking parts and/or materials
• Recording goods movements in the ERP system
• Inspecting incoming goods for visible damage
• Reporting discrepancies and/or damage
• Carrying out measurements and inspections on mechanical components using appropriate measuring and testing equipment according to inspection plans
• Documenting and evaluating inspection results
• Checking certificates and delivery documentation

What do you bring with you?

• Experience with counting, measuring, and weighing equipment is desirable
• Preferably completed training in a technical profession or a comparable qualification
• Ideally 2–3 years of professional experience
• Ability to read technical drawings
• Familiarity with common measuring and testing tools (calipers, thread gauges, micrometers) is an advantage
• Good user knowledge of MS Office
• Mental resilience and physical stamina, reliability, flexibility, motivation, and team spirit
• Careful and goal-oriented working style
• Good German and English skills, both written and spoken

What do we offer you?

• Attractive salary in a permanent position
• Comprehensive social benefits and corporate perks, such as company pension scheme, company health insurance, monthly fuel vouchers, bike leasing via JobRad, EGYM Wellpass, employee suggestion program with rewards, bonus payments, regular employee discounts, and various incentives
• Technically ergonomic workplace with a state-of-the-art ERP system
• Good work-life balance through flexible working hours
• Work clothing and personal protective equipment
• Room for initiative and opportunities for professional development
• Good transport connections (suburban train and motorway) and free parking
• Thorough onboarding and support from qualified colleagues, with strong team integration
• Flat hierarchies, short communication paths, open-door culture, and supportive colleagues
• Numerous opportunities for individual training in quality assurance
• Free coffee, tea, water, and fresh fruit

Interested?

Then send us your complete application documents, including your CV and cover letter, stating your earliest possible start date and salary expectations, by email to: careers.aero-de@bossard.com

If you have any initial questions, Ms. Sevilay Nyarko will be happy to assist you at:
+49 40 21907 12-21 / +49 175 4854448

Bossard Aerospace Germany GmbH
Munich Main Office
Kapellenstr. 9
85622 Feldkirchen
Germany
Phone: +49 (0) 89 427421-0
E-Mail: info.aero-de@bossard.com

Hamburg Office
Suederstrasse 288
20537 Hamburg
Germany
Phone: +49 (0) 40 2190712-10
E-Mail: info.aero-de@bossard.com

Bossard Aerospace Switzerland AG
Steinhauserstrasse 70
CH-6301 Zug
Phone: +41 41 749 64 16
E-Mail: info@bossard-aerospace.ch

Aero NegoceInternational France
ZAC de Mercorent
33 Rue Alphonse Beau de Rochas
34500 Béziers
France
Phone: + 33 4 67 35 33 33
E-Mail: contact@aeronegoce.com

Bossard Aerospace U.S. Inc.
3050 W. Story Road
Irving, TX 75038, USA
Phone: +1 469 629 0660
E-Mail: info.aero-us@bossard.com

Aero Negoce International Malaysia
Unit 2A - Level 6
Jalan Stesen Sentral 5
50470 Kuala Lumpur
Malaysia
Phone : +60 (0)327 146 180
E-Mail : contact@aeronegoce.com