Bossard E-Shop Helpcenter | Bossard Sweden

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Helpcenter

Find useful tutorial videos in our Helpcenter to help you quickly and easily find your way around the E-shop as well as answers to the FAQs.

  • Orders and Delivery
  • Customer Account
  • Products
  • Other

How to reorder from order history?

How to save and reorder a shopping cart?

What is the minimum order value?

The minimum order value for deliveries of goods is set at CHF 75.-, an equivalent amount applies to deliveries in any other currency. Before your order is finalised, if not reached, it will be listed.

If an article is listed, it means that it is available on request. I would like to order it, how does that work?

All articles which are marked with Icon with question mark will be inquired at Bossard for the time being. You can access the corresponding online form by entering the desired quantity and placing it in the shopping basket.

How can I see my agreed prices and discounts?

Your agreed conditions are shown on the selected products when you are logged in.

How to do the registration process?

Where to find my Bossard customer ID?

How to update my e-mail and password?

What should I do if my previous login does not work?

Select «Reset password» on the login page. If you do not receive an email which asks you to reset your password, please register again via the registration form.

Can I register as a private customer?

No, but private customers from Switzerland have the possibility to order without an account via credit card or via our trade partners in their area.

Where to find alternative products?

How to add items to your favorites?

Can you dimension a screw joint for me?

In principle you are responsible for dimensioning but we will be happy to assist and advise you. In special cases, a recalculation for the joint will be made when all data have been supplied to us.

What are the advantages of flanged screws and flanged nuts?

These products are multifunctional connecting elements. The use of washers is therefore superfluous and, in the case of a profiled flange, the elements also prevent rotational loosening.

From which screw diameter must hexagon screws be stamped on the screwhead with the appropriate quality and the manufacturer's designation?

M5

What are the differences between Marutex® and A2 drill screws with respect to the mechanical properties?

Marutex® materials are harder and accordingly have a smaller extension.

What is the difference between a Torx® and a Torx plus® drive?

The angle of attack in the standard Torx® is 15 degrees and that in the Torx plus® is 0 degrees. Advantage: longer tool lives. Another advantage is better sliding of the bit into the inner drive. Owing to the elliptical shape, there is no radial force component.

Why are drill screws more difficult to mount in large metal sheets than in smaller metal sheets?

Large metal sheets are very flexible, i.e. the pressure cannot be transmitted 1:1. The screw tip can thus be annealed.

Can DIN7500 threadtapping screws be screwed into lasertreated metal sheets?

Yes, if the sheet material is not hardened by the thermal action of the laser. Before the sheet material is chosen, it is advisable to carry out a test on sample sheets.

 

From which property class is the term 0.2% yield point (Rp0,2) used?

In the case of heat-treated screws from Class 8.8 and Inox screws.

What is particularly important during assembly with a chromium steel screw/nut joint?

The connecting element should be lubricated to prevent pitting during assembly.

How are the cup springs dimensioned? What are their characteristics? What is the effect of mounting the cup springs in alternate directions or in the same direction?

The cup springs can be combined in various ways when used in spring columns. When individual cups are stacked in the same direction, the spring force is proportionate to the number of individual cups in the case of identical spring travel. When individual cups are arranged in series in alternate directions, the spring travel is proportionate to the number of individual cups in the case of identical spring force.

Why do you recommend the use of round hexagon socket screws?

Round hexagon socket screws permit optimal force transmission. In comparison with other socket drives, this drive system is distinguished by little wear and low contact pressure.

What do you understand by the term 100 ppm?

100 deficient parts per million.

How is it possible for faulty parts to be included in the delivery?

Connecting elements are mass-produced products. Our standards for acceptance testing comply with DIN or ISO basic standards and the associated technical conditions of delivery. Higher quality requirements in the ppm range should be agreed specifically in the order.

What is the fastest way to find a product in the E-shop?

Simply enter the desired article description, Bossard article number or your own article number (logged in) in the search field above the menu bar. All relevant results are automatically displayed while you are entering them.

 

If your search was unsuccessful, you can also enter via our product category and then select various filter options.

 

If you still cannot find the item you are looking for, please contact us via our contact form. We will gladly take care of your request.

Not found a suitable answer or you need support?

In this case please submit us your request via our contact form. We will get back to you as soon as possible.

Where to find technical information?

How to invite colleagues to the E-Shop?