Working at Bossard Aerospace

Together we create the future of the aerospace industry! We are looking for you as: Customer Service Representative

Location: Irving, TX 

Bossard brings “Proven Productivity” into the world of fastening technology in many industries. With our proven knowledge in aerospace, we don’t just supply fasteners but also support our customers with sustainable process solutions.

Bossard Aerospace U.S. Inc., formerly Boysen Aerospace U.S. Inc., has been an internationally operating trading company in the aerospace industry for over 50 years, along with sister companies in Germany and Switzerland. We are part of the Bossard group (Bossard AG) headquartered in Zug, Switzerland and supply customers worldwide with a wide range of highly sophisticated products in fastening technologies. 

Our customers include well-known aircraft manufacturers, their subcontractors, numerous airlines, maintenance companies, and reputable space companies in over 50 countries worldwide. (www.bossard-aero.com)

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions and ensuring a high level of customer satisfaction. An exciting role in a highly dynamic and international environment is awaiting you. You will play an important role in creating customer success through administrating our sales processes.

Your key responsibilities

• Responsibility from day one to manage customer requests from quote to order to final delivery
• Provide after-sales support
• Building, maintaining, and intensifying customer relationships
• Manage master data and orders and monitor deadlines
• Identify and develop potential new leads
• Coordinate and fulfill customer requirements through effective collaboration with internal departments, and the management team.

Your capabilities

• A positive mindset ready to start the next chapter in your career
• A degree with a business focus is desirable, or a minimum of 1-3 years of work experience in similar role
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficient use of MS Office (Excel, PowerPoint, Word) is required
• Aerospace experience preferred, but not mandatory

What we have to offer

• Full time employment with attractive earning
• Corporate Benefits, including Health, Dental, Vision, Life insurance, matching 401K  
• Flat hierarchies with short communication paths, open doors, and helpful, committed colleagues
• Individual training and the opportunity to grow i
• A sophisticated background with a leading player in the fasteners market

Interested?

Send your CV to Andreas Kirschner Andreas.Kirschner@bossard.com and Ryan Johnston Ryan.Johnston@bossard.com.

Bossard Aerospace Germany GmbH
Munich Main Office
Kapellenstr. 9
85622 Feldkirchen
Germany
Phone: +49 (0) 89 427421-0
E-Mail: info.aero-de@bossard.com

Hamburg Office
Suederstrasse 288
20537 Hamburg
Germany
Phone: +49 (0) 40 2190712-10
E-Mail: info.aero-de@bossard.com

Bossard Aerospace Switzerland AG
Steinhauserstrasse 70
CH-6301 Zug
Phone: +41 41 749 64 16
E-Mail: info@bossard-aerospace.ch

Aero NegoceInternational France
ZAC de Mercorent
33 Rue Alphonse Beau de Rochas
34500 Béziers
France
Phone: + 33 4 67 35 33 33
E-Mail: contact@aeronegoce.com

Bossard Aerospace U.S. Inc.
3050 W. Story Road
Irving, TX 75038, USA
Phone: +1 469 629 0660
E-Mail: info.aero-us@bossard.com

Aero Negoce International Malaysia
Unit 2A - Level 6
Jalan Stesen Sentral 5
50470 Kuala Lumpur
Malaysia
Phone : +60 (0)327 146 180
E-Mail : contact@aeronegoce.com