Customer and task

Komax success storyKomax Wire develops and manufactures innovative wire processing systems for international customers in the automotive, electronics and appliance industries. The Swiss-based company is one of the market leaders and has offices in 60 countries. A few years ago, Komax decided to modernize its C-part management to streamline procedures and to better serve the technicians on the assembly lines. At that time, the company had 40 different suppliers for 2,000 C-parts. Managing the various C-parts was a full-time job for one Komax employee; additional resources from other departments were needed for procurement, invoicing and inventory management.

Bossard offered a comprehensive solution to Komax’s C-part management, including the SmartBin technology that ensures lean inventory levels and automatic reordering, and thus avoids stock-outs. Bossard now delivers its high quality C-parts to Komax production facilities in Switzerland, France, the USA, China, and Malaysia.
Customer benefits
After assigning the C-part supply and management to Bossard, the Komax employee who had previously worked on the task was able to commit to other important responsibilities within Komax. Other departments were also able to refocus their resources on value-adding processes in Komax’s core business, and by doing so increased their efficiency and productivity.

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